queens-hospital-1

Queen's Hospital

Rom Valley Way, Romford, Essex, England, RM7 0AG
 
328,624 reviews

Reviews

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Reviews

 
Page 142 of 32241
 
Review of Queen’s - Accident & Emergency
25th April 2024


The waiting times are very poor especially if in a lot of pain & uncomfortable. Asked multiple times for some for of pain relief & had to wait 4.5 hours to receive any.

Suggested improvements
All plug sockets have been removed so keeping in contact with loved ones who are worried doesn't help. Also rock hard seats that are not comfortable especially if the waiting times are 17+ hours for a cancer patient in a lot of pain.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Amber Ward B
25th April 2024


Everything was done with total professionalism and all staff very friendly enjoyed my stay

Suggested improvements
Maybe a TV room

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
25th April 2024


Absolutely poor service,pushed from one waiting area to another left without any pain relief Diabolical service

Suggested improvements
Everything it’s that bad they are bringing tea biscuits and sandwiches round because you are there that long

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
25th April 2024


Where do I begin, most nurses were nice but some were horrible. They took 3 times to get blood from my veins. The first nurse was so horrible at her job she missed my veins 2 times and the last time she went digging inside my arm, making me almost pass out and I got so dizzy. There was no rooms so I had to sit on this chair thing for TEN hours!! Can you imagine how painful it was not to mention I was in pain this one nurse was so bad she literally got annoyed at me for asking when they will get back to me after taking my third blood test. Just ridiculous and they still didn’t find anything.

Suggested improvements
Maybe get some rooms that has beds in them and get some nurses that are good at their job oh god and these “doctors” more like a joke I wonder where they got their diploma from.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
25th April 2024


Happy

Suggested improvements
Nil

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
25th April 2024


Efficient albeit long wait for CT scan result

Suggested improvements
Maybe given more info on long wait

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
25th April 2024


I spent 17 hours in A&E, took 14 hours to see a Doctor, totally unacceptable.

Suggested improvements
Seen me a lot sooner.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Bluebell Ward B
25th April 2024


Doctors and nurses were brilliant Couldn’t fault them for what they had done for me

Suggested improvements
Bigger portions of food?

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Amber Ward A
25th April 2024


Generally very good however limited knowledge on diabetes and dietary control to reduce blood sugars among general nursing staff is limited comments about food intake were inappropriate and caused a little distress. That said this was limited and i was apologized to regarding this. I must say that a few staff members really stood out as exceptional those being Matt, Vinay, Dani and a young nurse from Dublin whose name i have forgotten they really do go the extra mile.

Suggested improvements
Better Diabetes knowledge

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Sunrise Ward A
25th April 2024


Had a biopsy which left me with an infection. Given antibiotics and discharged before microbiology results came. This meant a second stay in hospital which was worse than the firat

Suggested improvements
Don’t let patients leave before test results

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
 
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Resources

Short link to review Queen's Hospital: http://iwgc.net/eb4r2